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Delivery of the products and related costs.

The purchased products will be shipped to the address indicated by the Customer within 48 hours from the acceptance of the order by Relish, at the cost specifically indicated on the site before sending the order. Relish reserves the right to accept or not deliveries requests outside the Italian or European borders. In any case, deliveries made outside the Italian borders, shipping costs and delivery time may vary.

Regarding to requested deliveries in countries outside the European Union, any import customs fees will be charged to the recipient. The customer is therefore invited to contact the customs authorities of his country in order to check any costs and import limits.

The delivery times indicated by Relish must be considerate as purely indicative and a delay with respect to themself, or any delivery made with subsequent split shipments does not entitle the Customer to refuse the delivery itself and to request compensation.

Upon the delivery of the products, the Customer is required to check:
That the number of the packages delivered corresponds to what is indicated to the transport document and the package is intact, not damaged, wet or  alterated neither, even the sealing materials (adhesive tape or metal straps).

Any damage to the packaging and/or the the product or the mismatch in the number of packages or indications, must be immediately detected, putting a specific indication on the delivery document of the product to be returned to the courier.


Any problems concerning the physical integrity, correspondence or completeness of the products received, must be reported within 7 days of delivery, according to the procedures set out in this document.

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CANADA - MEXICO - UNITED STATES

International Standard Shipping
  • €0,00 and up
    € 40,00
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EUROPA

  • Express shipping 3-6 working days € 0,00 – € 198,99
    € 11.99

  • Express Free shipping 3-6 working days  € 199,00 and up

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BULGARIA

€0,00 and up
Espress 
€19,00 

_______________

SWITZERLAND

€0,00 and up
Espress €30,00 

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RUSSIA

€0,00 and up
Espress €25,00 

______________________

UNITED ARAB EMIRATES

€0,00 and up
Espress 
€49,00 

______________________
BULGARIA

€0,00 and up
Espress 
€19,00 

 

    For any delivery problems or tracking anomaly, contact our service  +39 0815108815 e-commerce@relish.it